<![CDATA[IXXO eCommerce Solutions]]> <![CDATA[Error "This account can't access the administrator area" when try...]]> Access to the vendors through the backend needs to be enabled in vendor account settings. It is disabled by default.
With the new version of the cart (6.0) vendors can use the same user and vendor account to login through the frontend to manage their products, shipping, taxes etc.


For more privileges you can enable them access to the backend but make sure to go through the privileges and assign those that you need them to have access to.

]]> <![CDATA[How do I setup Vendor Services ]]> Follow the instructions below to enable Vendor Services
1. If the vendor services feature is enabled vendors will be able to purchase an option to have a product(s) as featured and will be dynamically be displayed on the front page of the marketplace.

2. If enabled vendors will be able to purchase an option to be a featured vendor and their logo with products will be dynamically be displayed on the front page of the marketplace.

Vendors can purchase

a) Featured product by editing a product and

b) featured vendor through their profile

You specify the period and cost through the settings /admin.php?p=user_services
Ordered services can be viewed through /admin.php?p=vendor_services_orders

]]> <![CDATA[Can I get credit card information sent to me via email?]]> Yes, you can get this information sent via email, though we STRONGLY advise against it. For security reasons, the cart doesn't come ready to perform this function. To stay within VISA CISP regulations, the application will not support storing or collecting credit cards EXCEPT when passed to a gateway company.

To do this, you would need to modify the code base as this would be outside of VISA CISP regulations.

]]> <![CDATA[Captcha not displayed]]> If the captcha is broken on your server it is more likely that the php function "imagettftext" isn't available which is needed to convert a text into a captcha image file.
Basic GD functionality should be enabled on the server which is needed for image transformations.
For captcha functionality (rendering a text to an image file using a specific font file) you also need FreeType :
According to the php manual at: http://php.net/manual/en/function.imagettftext.php
"This function requires both the GD library and the » FreeType library."

]]> <![CDATA[Cookies Information]]>  

GDPR Cookies

According to the latest GDPR cookies regulations, you will need to include the types of cookies and a short description of their use in a dedicated page.

 

How to create a Cookies Policy page

1] Go to the Content Pages menu (/admin.php?p=pages)

2] Create a new page with the name e.g Cookies Policy and Short Name (URL Param) "cookies_policy"

3] Create your own cookies policy text with a legal advisor

4] Navigate to the Cookies Settings (/admin.php?p=settings&group=131) and in the CookiesNotificationPolicyPage field enter the URL Param of the page you have created on step 2. In this example "cookies_policy"

 

Now the "Learn More" button on the cookies popup will redirect to the Cookies Policy page.

 

Types of Cookies in IXXO Cart

Necessary

- recent_product_xxx (it is used to save the previously viewed products, necessary for the recent products module to work)

- ShoppingCartUserSession_XXX (it is used for the shopping cart experience and add to cart functionalities, xxx is a random generated identifier)

- EU_COOKIE_LAW_CONSENT (it is used for the internal cookie control system, stores the cookie consent of the user)

- LoginUserName (it is used to identify if a returning user visit's the website "remember me" functionality)

- age_check (it is used for the age verification process functionality)

 

Marketing

- xxxAffiliateID (it is used when the Affiliate system is enabled, xxx is defined prefix set in the admin area)

- xxxiDevAffiliateID (it is used when the iDevAffiliate integration is enabled, xxx is defined prefix set in the admin area)

 

Site Preferences (it is used when the iDevAffiliate integration is enabled, xxx is defined prefix set in the admin area)

- xxxCatalogSortBy (it is used to save the user's preferences on the catalog page, xxx is defined prefix set in the admin area)

- xxxCatalogView (it is used to save the user's preferences on the catalog page, xxx is defined prefix set in the admin area)

- xxxCatalogPriceRange (it is used to save the user's preferences on the catalog page, xxx is defined prefix set in the admin area)

 

Analytics

- Google's Analytics cookies (third party integration)

 -  ga-disable- (is used when the Google Analytics functionality is disabled from the admin area)

]]> <![CDATA[How can a user claim his points?]]>
A registered client (after he logs in to his account) he has a link called "My Points" and he can redeem the points by adding the amount of points he wants to use for the order.
]]> <![CDATA[How can I add a form to my checkout process to ask customers how ...]]>
This section will allow you to create any one of the following user inputs:
  1. Text Box
  2. Drop-Down
  3. Radio Button
  4. Text Area
  5. Check Box
If you looking to collect referral information, I would suggest using a Drop-Down.

Simply go to this page, select Create A Custom Field, select where you want the field to appear and enter the Field Type as Drop-Down. You will be able to enter in the data for the drop-down box in the field below. Once you are done, click Save Changes.
]]> <![CDATA[How do I edit the default text at the front page?]]>
1. Login to IXXO Cart admin area
2. Click on appearance settings
3. Select from the left quick menu "Edit Site Home Page"
4. Use the integrated HTML editor to change the content of the page.
5. Click Save
6. Done

Note: Make sure that the file permissions of the file site_home.html is writeable otherwise you will get a warning "Check file permissions".
File location:

Joomla Versions:
components/com_ixxocart/content/skins/

Standalone Versions
content/skins/
]]> <![CDATA[How do I install design template?]]> Installing a new design template
  1. Download the template package and unzip the package locally on your computer.
  2. Make a backup of all cart files on the server.
  3. Upload files on your server in a folder where the cart is installed. You will be overwriting existing files, make sure you have completed your backup. IXXO Cart installed
  4. Login to the admin area of the cart and go to Cart Settings >> Appearance Settings
  5. On the left side of the admin area click the link for "Catalog Templates".
  6. In Drop-Down, select the new template name, and click Continue button.
  7. Choose color scheme (Note: for VistaGreenBlack only Cart-Default scheme is available) and click Continue button.

Your template has been successfully loaded to your cart. ]]> <![CDATA[How do I make my credit card page secure?]]> If you are a hosted client, you can contact us to use our security certificate. We charge $8.00 per month to use our certificate and will make that page 128 bit secure. Please email to support@ixxocart.com to have this set up.

Once we contact you with your secure URL, you will need to login to your admin area to tell the Cart where it is located. Do this by going to Cart Settings > Global Site Settings and enter in the URL we provide you in the “Global Https Url”.

If you have a licensed version of the cart, you will need to purchase your own SSL certificate from Geotrust.com, Godaddy.com or any other company that sells security certificates. Once the SSL is set up on you server, you will need to duplicate the IXXO Cart application and move it into the secure directory for the cart to work.

]]> <![CDATA[How do I setup the Taxes by Zip Code]]> If a zip code is specified for an area, the tax zone is only "valid", if - additionally to the country and state/province - that zip code is used by the customer during checkout for his billing or shipping address. If you leave the zip code field blank, the tax zone is "valid", if the country and state/province is used by the customer during checkout no matter the zip code.

Below information will help you to understand how the tax system works in the cart.

1) Tax Class
You specify a tax class for certain types of product:

e.g.: Usually you will need at least one tax class for your products. If you sell special products that are taxed differently (if they have a reduced or special higher tax rate) you will need additional tax classes.

2) Tax Zone
You specify tax zones to be able to specify if a certain tax should be "added" to a product or not.

e.g.: If you have an item that is taxed for 5%, when the customer's address is in the United States, in New York and the customer's zip code is 10001, you will add this area to your "5% tax zone". If the same tax is collected when the zip code is 10002, you would also add this area to the same tax zone.

3) Tax Rate
A tax rate specifies a tax percentage in a tax zone for a tax class

e.g: Your items are sold with a tax rate of 5%, if the products are of a certain type (tax class) and the customer is in a certain area (tax zone).]]> <![CDATA[How do I setup Today's Deals Module]]> You can enable products to be displayed in the "Today's Deals" module by adding and end date to the product details.

In product details there is an option to specify the product expire date. If there are products that are expiring today they will be displayed in Today's deals.

 

Todays deal Module

]]> <![CDATA[How do I setup vendors to receive the money for their sales?]]>
1. Login as Super admin and go to "Manage Admins"
2. Click to edit a vendor and assign the privilege "Manage Payment Gateways". You need to do this for each vendor.
3. Go to "Payment Gateways" and disable any payment gateway that you already have as super admin.
4. Ask your vendors to login to their vendor account to add their paypal account. In paypal settings there is no need to specify the Paypal checkout URL. They can keep it empty.

Vendors will now be able to receive the funds.  ]]> <![CDATA[How do I use the Widget Code?]]> The widget code is meant for using the shop website in a frame at some other web address (not the shop website); therefore no modules or headers are shown when "executing" the shop in widget mode.

This widget mode is stored in a browser cookie, so either removing that browser cookie or waiting for it till it expires will change the shop view back to normal again for the browser where you executed a widget script.

If you want to use this widget code at the same website, you'd need to make a slight change to it, just remove the "&wdgt=true" parameter in the href url and the shop will not be displayed in widget mode.

eg. in your example you should use
http://MYDOMAIN/index.php?option=com_ixxocart&cart=topcart&oa=AddItem&oa_quantity=1&oa_id=4096

instead of:

http://MYDOMAIN/index.php?option=com_ixxocart&cart=topcart&oa=AddItem&oa_quantity=1&oa_id=4096&wdgt=true

Instead of this widget code, you can of course use the "add to cart plugin" to achieve the same functionality on your website.

]]> <![CDATA[How is the order of slides determined in the slideshows?]]> The slides priority is determined by the image (slide) names.

For example if you have a slideshow with 6 slides and the names of the slides are the following:


abc.png
dyh12hj.png
3023.png
zslide.png
9slide.png
kslide.png

the order will be as follow:

3023.png
9slide.png
abc.png
dyh12hj.png
kslide.png
zslide.png


]]> <![CDATA[How to create mobile-friendly slideshows]]> How to create mobile-friendly slideshows

Creating mobile-friendly slideshows is very easy with IXXO Cart.

Step 1: Create two different slideshows in the slideshow manager, with the same details/images one for the mobile version and one for the desktop version.
Step 2: Navigate to the Module Manager and find the two slideshows you have created on step 1.
Step 3: Edit the Slideshow of the desktop version and in the Class Suffix enter "d-none d-md-block" for v7 and "hidden-sm-down" for v6 templates and click "Save Changes".
Step 4: Edit the Slideshow of the mobile version and in the Class Suffix enter "d-block d-md-none" for v7 and "hidden-sm-up" for v6 templates and click "Save Changes".

To modify the font for each slideshow, navigate to the Slideshow Manager. Here you can add your own HTML Tags on the following fields:

  • Caption Title
  • Caption Subtitle
  • Button Text
]]> <![CDATA[How to Enable Vendor Social Media for their Mini Store]]> Vendors can add their social media accounts to their mini store pages, if the marketplace admin enables the social media feature for vendors.

To enable the social media option for vendors you will need to activate the vendor privilege "Edit custom vendor settings" in vendor profiles for existing vendors
/admin.php?p=vendor&mode=update&aid=23

For new vendor registrations you must enable it in the "Vendor Default Privileges" in
/admin.php?p=admin_vendor_defaults

After the privilege is activated vendors can add their social media accounts through their panel under the "Settings" drop down menu.

The social media option is only available through the vendor's backend dashboard

]]> <![CDATA[How to setup Clickatell SMS API]]> How to setup Clickatell SMS API

 

Clickatell is still supporting the old API for a few users, if you are one of them then your Clickatell credentials will consist by only an API Key.

Users that use the newer version of Clickatell will have an API ID, username and a password.

 

In the case you use the old version you will need to enter the following URL in the "URL To Gateway" field

URL: platform.clickatell.com/messages/http/send

 

If you are using the newer version your credentials should something look like this

URL To Gateway : <Leave it empty>

Username : ixxo

Password : XXXXXX

Api Id : XXXXXX

]]> <![CDATA[Is your product refundable if we are unable to make it work with ...]]> <![CDATA[IXXO Multi-Vendor Subscriptions and Payment Options with Paypal A...]]> http://www.demo-multi-vendor-sa.ixxocart.com/index.php?p=signup_vendor

You can setup subscriptions at
http://www.demo-multi-vendor-sa.ixxocart.com/admin.php?p=groups_for_vendor&mode=add_group

The process to manage subscriptions is straight forward. You create the subscriptions and vendors will need to choose a subscription when they register.
They will then be forwarded to paypal to pay and when they return back to the store they will be able to login to their vendor account if you do not setup the vendors not to be auto approved.
Yes, there is a dashboard for the super admin to view all subscriptions. There is also an indication if a subscription was not paid/renewed.
Please note that vendors will be prompt when they try login to pay the subscription if expired. If they do not pay they will not be able to access their dashboard.
Yes, users can become vendors and vendors can use their vendor account to buy items using the same account. Its also possible, if they want, to use different details for their vendor and user account.
If someone wants to become a vendor he can use the vendor registration form and use the same account to buy items from the store. A user can use the user registration form to register

http://www.demo-multi-vendor-sa.ixxocart.com/index.php?p=signup

If the user at some point decides to become a vendor he can do it simply by using the link (sell your products).

In a few words the registration process could be separate and not.

2. Vendors will be forwarded to paypal.com to pay the vendor subscription fee. To receive the money for their sales they will need to add their paypal account to their payment settings.
As for the payments each order is marked with the status "Payment Received". The status is visible to both the vendor and the super admin.
For the payments I suggest that you use paypal adaptive payments. This is the safest and hassle free option.
The reason is that when a user orders items from multiple vendors each vendor receives the money with one payment. The user does not have to pay each vendor individually.
Additionally if the store owner collects commission the commission will be deducted from each vendor's sale and will be paid to the store owner's paypal account.
Paypal adaptive has 3 options. Parallel, Chained and Chained delayed.

Support Area: http://www.ixxocart.com/support/
Members Area: http://www.ixxocart.com/members/
]]> <![CDATA[Paypal Pro 10002:Security error Security header is not valid ]]> Why do I get a 10002:Security error Security header is not valid when Paypal Pro is activated?

You need a different API credentials for sandbox. The live API credentials is a only for production.

You can create a sandbox account and generate API credentials from the steps below:
Go to https://developer.paypal.com and login
Click on Test Accounts link
Click on 'Preconfigured' next to Create Account
Select United States for the country
Select Seller for the Account type
Enter a login email and a very simple password
Select Visa for the card type and select Yes to add a bank account
Enter 100 for the Account balance
Click on Create Account

** If you get an error message about the account creation failed, logout, clear your browser cache and cookies and try again ****

Once the account is created, select it and click on Enter Sandbox Test Site
Click on Merchant services
Click on Website Payments Pro
Click on Submit / Accept billing agreement
Follow the steps on the page to complete the billing agreement
To generate the API credentials
Login to the sandbox account
Click on Profile
Click on API Access
Click on Request API credentials / View API Certificate
Follow the steps to generate an API signature or API certificate.
* If you have an API signature and you want an API certificate, remove the credentials and request the right one. Note, removing the credentials will disable that credentials if in use.

Also make sure you are using the right API endpoint
Environment Authentication Calling Endpoint
Live API Certificate Name-Value Pair https://api.paypal.com/nvp
Live API Signature Name-Value Pair https://api-3t.paypal.com/nvp
Live API Certificate SOAP https://api.paypal.com/2.0/
Live API Signature SOAP https://api-3t.paypal.com/2.0/
Sandbox API Certificate Name-Value Pair https://api.sandbox.paypal.com/nvp
Sandbox API Signature Name-Value Pair https://api-3t.sandbox.paypal.com/nvp
Sandbox API Certificate SOAP https://api.sandbox.paypal.com/2.0/
Sandbox API Signature SOAP https://api-3t.sandbox.paypal.com/2.0/

]]> <![CDATA[Setting Up PayPal Auto-Return Function]]>
1) To activate this, you will need to login to your PayPal Account and go to your profile.

2) From there select Website Payment Preferences under the Selling Preferences heading.

3) Turn the Auto-Return to on.

4) You do not need to enter in a return URL as IXXO Cart will pass that information over with the order.

Note: If you have turned on Auto Return and have chosen to turn on "PayPal Account Optional for New Users", a new user will not be automatically directed back to your website, but will be given the option to return. You can find the Paypal Account Optional setting on the same page as the auto-return settings.]]> <![CDATA[Upgrading from 3.5.x to 3.6.0]]>
----------------------------------------------------------------------------------------
Official Cart Update Instructions 3.6.0
Last Updated: 28 May 2008

Description:
The following package will update any cart above version 3.5.1 to the latest version 3.6.0

If the version number of your cart is below 3.5.1, you will need to contact customer service for a different upgrade script. Doing so will disable your cart and cause it not to function properly. DO NOT ATTEMPT TO RUN THE UPDATER ON ANY VERSION BELOW 3.5.1.

Since the update script cannot take into consideration all server environments and customizations, we STRONLGLY suggest that you don't update a live cart. Create a duplicate of your cart somewhere on your sever and update the cart copy first to make sure the update doesn't have any adverse effects. Be sure to test your updated cart thoroughly before moving the new version live.

IMPORTANT - This update script does not take into consideration any customizations to the functionality of the cart. If you have made customization, you may not want to update your cart using this script.

Note - It is good practice to back up your data before installing any new version of software. Although we have done our best to ensure a high level of quality, you should protect your data by making a backup. We generally recommend that you upgrade from your backup database.

1. Make a backup of the complete site including the database. (VERY IMPORTANT)
2. Upload all new files and folders to where you have the cart installed except the `content' and `ioncube' folder.
3. Open content folder. Upload all folders to the server except `skins' and `engine'
4. Upload /content/skins/orignal
5. Open skins/flat folder upload all folder and html files except

- flat/schemes (folder)
- flat/site_home.html
- flat/site_top.html
- flat/site_top_default.html
- flat/site_bottom.html

6. Open `engine' folder upload all files except engine_config.php

7. Direct your browser to the update script. This script is found at /install/update/index.php. In most environments this will be at http://www.domainname.com/install/update/index.php

8. Follow the instructions in the update script to complete the update.

Once the update is complete you are going to want to run a couple of test transactions to make sure everything is working well. Be sure to pay close attention to both the shipping methods and payment gateways.]]> <![CDATA[What are PProduct Types?]]>


]]> <![CDATA[What is the difference between a real-time processing gateway and...]]> A real-time processing gateway is considered a "standard" gateway. The customer and credit card information is passed to the Merchant Account provider and the response from the provider is handled by the Cart. So the transaction is seamless to the end user. Authorize.net and VeriSign are examples or real-time gateways.

Real-time Processing - Instant Payment Notification Methods (with back-processing) are slightly different in the customer information is sent to a third-party and the transaction is processed on their site. For example, if you selected PayPal as your transaction method the user would be moved over to the PayPal site to complete the order. Once the order is completed, they will automatically be sent back to your site. PayPal and Worldpay.com would fit in this category.

Both methods are acceptable and both authorize a card real-time. But the user experience is slightly different.

]]> <![CDATA[What Payment Gateways does IXXO Cart support?]]>
Paypal
Google Checkout
Buckaroo
AuthorizeNet
Chronopay
Datacash
DIBS
ECHO
Emporiki Bank
Eurobank
WinBank
Fast Transact
HSBC
iTransact Inc.
LinkPoint
Moneris
NETbilling
NTPNow
protx
PSiGate
Shift4
TransactionCentral
VeriSign
viaKLIX
WorldPay
YourPay
Bank of America new
VersaPay new
ClickandBuy new
Metacharge new
Orbital new
SkipJack new
USAePay new
Payjunction new
Payflow new

For an up-to-date list visit our website:
http://www.php-shop-system.com/payment-gateways.html

]]> <![CDATA[Which features are not supported in IXXO Cart Basic]]> Features not supported in IXXO Cart Basic Version

We offer two editions of our ecommerce software geared to meet varying needs and budgets  IXXO Cart Basic and IXXO Cart Plus.

Both editions are available for Joomla CMS as a component and can be installed on any existing or new Joomla installation.

  • Ability to change the admin area language (Plus version supports more than one language simultaneously)
  • Ability to create tabbed product descriptions
  • Advanced Attributes with the ability to create global or product specific attributes using colors or images
  • Automatically display manufacturer logos when a product image does not exist
  • Product types
  • Province/State activate/deactivate option
  • Additional skin with drag and drop to the cart
  • Full support for multilingual products, categories and content
  • Ability to create individual product names, overviews and descriptions for any storefront language
  • Ability to create individual product tab names and descriptions for any storefront language
  • Ability to create individual category names and descriptions for any storefront language
  • Ability to assign language specific images and banners to categories
  • Ability to create local and global advanced attributes with names and descriptions for any storefront language
  • Ability to create additional content pages with content and link names for the storefront in any language
  • Ability to assign language specific banners to additional content pages
  • Multilanguage Boxes
  • Multilanguage admin area
  • Ability to accept payments via telephone, mail, fax
  • Ability to accept a deposit amount for an order
  • Custom Payment Gateway for manual credit card process, Cheque, Direct Debit, Letter of Credit etc
  • Shipping tracking from UPS, USPS, Canada Post, Fed-Ex, DHL and multiple other national and international shipping companies to allow your customers to track the delivery
  • Ability to create custom shipping pricing for specific zip codes within countries and country regions
  • Additional search filters
  • Loyalty Points Management System enables shop owners to create their own points-based incentives, promotions and loyalty systems to reward visitors, customers and members for purchases.
  • Ability to assign related products at checkout page
  • Automated e-mails are send in the selected language
  • Price Alerts. This tool will track price and alert customers the moment it falls within their budget
  • Integrated Membership Management with the ability to create membership groups, assign monthly fees, discount rates and expiry times
  • Ability for the administrator to create manual orders and quotations for new or existing customers
  • Ability for visitors to request more information about products from the product page
  • SMS Alerts
  • Integrated customizable contact form with captcha functionality at storefront
  • Export of invoices, pricelists, and static reports as PDF

For more details visit the IXXO Cart feature comparison list

]]> <![CDATA[Why do I get a Warning? Warning: file_exists() [function.file-exi...]]>

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect

you should inform your hosting provider to remove the base directory restriction. This is an issue with PHP 5 versions.

This issue can arise if your hosting provider performs a server upgrade. ]]> <![CDATA[Why is my site slow? ]]> After the long ongoing battle with our website - homeaccessgrant.com. We have finally found what the problem was:
We had gzipping on within joomla which seemed to slow down the ixxocart part of our website down a lot and overload our server.
I though I would just let you know in case anyone else has a similar problem.

Posted by Paul
homeaccessgrant.com ]]>