<![CDATA[IXXO eCommerce Solutions]]> <![CDATA[Error "This account can't access the administrator area" when try...]]> Access to the vendors through the backend needs to be enabled in vendor account settings. It is disabled by default.
With the new version of the cart (6.0) vendors can use the same user and vendor account to login through the frontend to manage their products, shipping, taxes etc.


For more privileges you can enable them access to the backend but make sure to go through the privileges and assign those that you need them to have access to.

]]> <![CDATA[How do I setup Vendor Services ]]> Follow the instructions below to enable Vendor Services
1. If the vendor services feature is enabled vendors will be able to purchase an option to have a product(s) as featured and will be dynamically be displayed on the front page of the marketplace.

2. If enabled vendors will be able to purchase an option to be a featured vendor and their logo with products will be dynamically be displayed on the front page of the marketplace.

Vendors can purchase

a) Featured product by editing a product and

b) featured vendor through their profile

You specify the period and cost through the settings /admin.php?p=user_services
Ordered services can be viewed through /admin.php?p=vendor_services_orders

]]> <![CDATA[Stripe Payments]]> Stripe Connect is integrated via "Standard Account Onboarding". Vendors are able to connect existing accounts to the mall's Stripe Connect account through Stripe or are prompted to create an account at Stripe, if they don't have an account yet.

Payments are only transfered to vendors, after the paid amount becomes available for the mall.

ACH payments are integrated via Stripe.js with delayed-verification using microdeposits.

By default, Stripe automatically creates payouts of your available account balance based on the schedule specified in the Dashboard. The schedule used is dependent on your country and whether your business operates in a higher-risk industry.

If you would prefer to receive payouts on a fixed schedule, you can choose to have them sent either weekly or monthly in your account’s payout settings.

You can read more about this here:
https://stripe.com/docs/payouts


Join us on twitter to receive all our latest news
https://twitter.com/ixxocart


]]> <![CDATA[Vendor payments and fees]]> There are four options to setup the vendor fees and vendor payment options

Fees and Commissions

A. Charge a monthly fee

B. Charge a % per transaction

C. Charge a monthly fee and a % per transaction

D. Create subscription packages and limit the amount of products they can upload. So is up to you to use any combination.

Vendor Payments

The store owner can either receive all payments on behalf all vendors or allow vendors to get paid.

Please note that if you use paypal adaptive payment option, paypal splits the money between super admin and vendorse.g. An order with items from three vendors. Paypal will split the total amount of the order between the three vendors minus the commission of the store owner. With paypal adaptive enabled vendors will receive the money and store owner will get the commission from all vendors and all these with ONE transaction.

]]> <![CDATA[Vendor Quick Start Guide Manual (PDF)]]> A quick start guide to help your vendors get started.

Download the PDF

]]> <![CDATA[Vendor Specific Modules Manual (PDF)]]> Instructions on how to display an IXXO Cart module in vendor specific pages.

Click here to download the manual (PDF)

]]> <![CDATA[Which payment options are available with the Multi-Vendor edition...]]> With the Multi-Vendor there are three options to set up payments.

1. Super admin receives the money for all sales and manually pays the vendors minus his commission eg. weekly or at the end of the month. If this option is selected you can use any payment gateway.

2. Vendors receive money for their sales. If this option is used all vendors need to use the same payment gateway which is PayPal website payments. At the end of the month or week, you will invoice the vendors with your commission and ask them to send you the money to your bank account.

For 1 & 2 there is a report you could run to see how much you owe to vendors (1) or vendors owe you (2).

3. Paypal Adaptive, PayPal for Marketplaces, Stripe, Link4Pay.
The store owner requires PayPal adaptive account and vendors a normal PayPal account. If PayPal adaptive is used everybody gets paid when the user pays for the order. Vendors will receive the money, minus your commission, to their PayPal account and super admin will receive the commission to his PayPal account which was deducted from vendors. This way everybody gets paid with one transaction and there is nothing to follow up.


]]> <![CDATA[Authorizenet - Live Accounts vs Sandbox Accounts – Which Does Wh...]]> The sandbox and production environments are completely separate.
You cannot use your sandbox account API Login ID and Transaction Key on the production server, nor can you use your production account’s credentials with the sandbox.
If you do, you will receive an Error. Always make sure that if you are posting to the sandbox (https://test.authorize.net/gateway/transact.dll) that you are using your sandbox account’s API Login ID and Transaction Key. If you are posting to the production server (https://secure.authorize.net/gateway/transact.dll) then you must use your production account’s credentials.

]]> <![CDATA[Captcha not displayed]]> If the captcha is broken on your server it is more likely that the php function "imagettftext" isn't available which is needed to convert a text into a captcha image file.
Basic GD functionality should be enabled on the server which is needed for image transformations.
For captcha functionality (rendering a text to an image file using a specific font file) you also need FreeType :
According to the php manual at: http://php.net/manual/en/function.imagettftext.php
"This function requires both the GD library and the » FreeType library."

]]> <![CDATA[Cookies]]> Cookies are used to maintain user and admin sessions and also to keep track of recently viewed products from the current user.

Cookies are also used to maintain the price ranges filter, if the user set one, the currently selected product view and the catalog sort order.

Generally we only store data in cookies for a customized user experience, especially settings the user set when navigating the site.

]]> <![CDATA[How do I enable vendors to receive payments?]]> If you want vendors to receive the payments for their sales you have to enable the "Manage Payments" privilege in vendor details.


Go to "Manage Admins" --> Click to edit a vendor --> Enable the "Manage Payments" privilege --> Click to Save.

Ask the vendors to login to their account to activate the payment gateway.

Vendors can use Paypal Website Payments, Paypal Adaptive and Custom Payments (echeck, bank transfer etc).

 

 

]]> <![CDATA[How to setup Clickatell SMS API]]> How to setup Clickatell SMS API

 

Clickatell is still supporting the old API for a few users, if you are one of them then your Clickatell credentials will consist by only an API Key.

Users that use the newer version of Clickatell will have an API ID, username and a password.

 

In the case you use the old version you will need to enter the following URL in the "URL To Gateway" field

URL: platform.clickatell.com/messages/http/send

 

If you are using the newer version your credentials should something look like this

URL To Gateway : <Leave it empty>

Username : ixxo

Password : XXXXXX

Api Id : XXXXXX

]]> <![CDATA[Installation Manual (PDF)]]> IXXO Cart Multi-Vendor Installation Manual.

Click here to download the manual (PDF)

]]> <![CDATA[IXXO Cart Plugins]]>
IXXO Cart Search Plugin: 
Allows Search for Products in IXXO Cart using the joomla default search.

IXXO Item Price Plugin:
Comfortably add the current price of an item to any regular Joomla content page. Simply add the following code to a content page: {ixxoitemprice,id=N,cur=CC} , where N is the numerical product ID of the product and CC is the currency code.

IXXO Item Plugin:
Comfortably add a product item to any regular Joomla content page. Simply add the following code to a content page: {ixxoitem,id=N,lan=LC} , where N is the numerical product ID of the product and LC is the language code.

IXXO Homepage Products Plugin:
Display IXXO Cart Homepage Products on any regular Joomla content page. Usage: Enter {ixxohomepageproducts} in any Joomla article you want to display the homepage products.

IXXO Add to Cart Button Plugin: 
Comfortably add an add to cart button for IXXO Cart on any regular Joomla content page. Simply add the following code to a content page {ixxoaddbutton,id=N}, where N is the numerical product ID of the product.

]]> <![CDATA[IXXO Multi-Vendor Subscriptions and Payment Options with Paypal A...]]> http://www.demo-multi-vendor-sa.ixxocart.com/index.php?p=signup_vendor

You can setup subscriptions at
http://www.demo-multi-vendor-sa.ixxocart.com/admin.php?p=groups_for_vendor&mode=add_group

The process to manage subscriptions is straight forward. You create the subscriptions and vendors will need to choose a subscription when they register.
They will then be forwarded to paypal to pay and when they return back to the store they will be able to login to their vendor account if you do not setup the vendors not to be auto approved.
Yes, there is a dashboard for the super admin to view all subscriptions. There is also an indication if a subscription was not paid/renewed.
Please note that vendors will be prompt when they try login to pay the subscription if expired. If they do not pay they will not be able to access their dashboard.
Yes, users can become vendors and vendors can use their vendor account to buy items using the same account. Its also possible, if they want, to use different details for their vendor and user account.
If someone wants to become a vendor he can use the vendor registration form and use the same account to buy items from the store. A user can use the user registration form to register

http://www.demo-multi-vendor-sa.ixxocart.com/index.php?p=signup

If the user at some point decides to become a vendor he can do it simply by using the link (sell your products).

In a few words the registration process could be separate and not.

2. Vendors will be forwarded to paypal.com to pay the vendor subscription fee. To receive the money for their sales they will need to add their paypal account to their payment settings.
As for the payments each order is marked with the status "Payment Received". The status is visible to both the vendor and the super admin.
For the payments I suggest that you use paypal adaptive payments. This is the safest and hassle free option.
The reason is that when a user orders items from multiple vendors each vendor receives the money with one payment. The user does not have to pay each vendor individually.
Additionally if the store owner collects commission the commission will be deducted from each vendor's sale and will be paid to the store owner's paypal account.
Paypal adaptive has 3 options. Parallel, Chained and Chained delayed.

Support Area: http://www.ixxocart.com/support/
Members Area: http://www.ixxocart.com/members/
]]> <![CDATA[Manage Vendor Subscriptions Manual (PDF)]]> Download the manual on how to setup vendor subscriptions (PDF).

Click here to download

]]> <![CDATA[Vendor Charges and Fees]]> IXXO Multi-Vendor currently supports the following options to charge vendors for their listings.

1. Charge a commission percentage per sale
2. Charge a flat fee per sale
3. Charge a subscription fee. You can set-up monthly, quarterly, half yearly or annually subscriptions. Additionally you can specify how many products the vendor can upload with each subscription.

Example:
- Basic Subscription -> $0.00 Monthly Fee -> 10 Products
- Silver Subscription -> $10.00 Monthly Fee-> 50 Products
- Gold Subscription -> $20.00 Monthly Fee-> 150 Products
- Platinum Subscription -> $50.00 Monthly Fee -> Unlimited Products
4. Charge commission per sale and a subscription
5. Charge a flat fee per sale and a subscription

Flat fee and commission charges could be setup globally for all vendors or per vendor basis.


]]> <![CDATA[Vendor Journals]]> Vendor Journals

How to setup order journals only vendor account

admin.php?p=vendor_groups
and
admin.php?p=vendor_group

You can now define vendor groups without any of the default "Vendor Privileges" but with only the "Order Journals" as "Additional Vendor Privileges" which enables you to create a vendor order only account.

Please note: You can leave the number of products at 0, it will be counted as 0 and not as unlimited in this case.


You can also create vendors through the admin area, that don't have any permissions set, except for the special order journals permission.


When signing up through the vendor signup page. If the order journals group was created correctly, this group will be listed without any product references at the signup vendor page:

index.php?p=signup_vendor

The whole permission system was redesigned for the vendor frontend to allow restricting the vendor access to specific pages and also allow specific pages. Since the vendor frontend-only used to have a few selected pages, the permission system was only designed to take care of certain settings and was much more permissive, if wrong settings were set.

If you login to an order journals accounts at the frontend, you will see, that the list of available pages is shrunk down to a few pages. namely the vendor resources area, the ticket system and the contact management page and of course the order journals page.

All other pages can't be accessed by the order journals account.

]]> <![CDATA[What is the difference between vendor subscriptions and monthly f...]]> The Vendor Monthly Fee is not the same as the subscriptions Feature. If you enable the "monthly fee" option it does not create a subscription and there is no limit on how many products the vendor can publish. Furthermore super admin will need to manually invoice the vendor every month with the fee. In vendor statistics you can view a report how much each vendor owes to the mall owner.

With the "subscriptions" option enabled a subscription will be created when the vendor registers to the mall and he will get a warning in his admin area when payment is due. Additionally super admin can setup subscriptions defining how many products a vendor can publish with each subscription option.

* You can use both a "monthly fee" or a "percentage" per sale among with subscriptions.

* You cannot use a "monthly fee" and a "percentage" per sale. You will need to decide for one of the two.

]]> <![CDATA[What is the More Buying Choices Module?]]> The More Buying Choices feature is a module that displays the product being viewed being offered by other vendors.
The products in order to be visible in the module need to have the same MPN or GTIN number.

]]>