<![CDATA[IXXO eCommerce Solutions]]> <![CDATA[How do I install ioncube?]]> A Loader Wizard PHP script to help with installation is available in a Zip.

Download and install the script into your web space, and then launch the script in your browser for guidance on installation and selection of the correct Loader package.

Click here for the ioncube setup wizard.

]]> <![CDATA[How do I move the IXXO Cart License?]]> Moving IXXO Cart

When you move your IXXO CART system, if the domain, IP or directory you use it in is changing then you will need to have your license updated. How this is done depends upon the license you have. There are 2 different scenarios as below.

  1. You purchased your license directly from us

If this is the case then you are able to reissue your license from our client area @ http://ixxocart.com/members without any manual intervention from us. Just login, go to Services > My Licenses, select your license key and click Reissue under the Management Actions tab - then visit your IXXO Cart installation in the new location and it will save the new valid access details for it

  1. You obtain your license from a reseller

If this is the case then you won't be able to reissue your license from our client area because the domain and IP are not allowed to change. Please contact the reseller to have them update the license for use at the new location.

Moving IXXO Cart is straight forward:

  • Take a backup of your database following the instructions,
  • Make sure the new server meets the system requirements,
  • Transfer the files across to the new server,
  • Restore the database via phpmyadmin on the new server and make any changes to the database settings in engine_config.php.
  • You'll then need to re-issue your license as described above.
  • Login to your IXXO Cart admin and update the system URLS in Global System Settings > Global Site Settings.

Changing the License Key IXXO Cart uses

To change the license key your IXXO Cart system uses, login to the admin area and go to Help > Change License Key. You can then enter your new license key there along with your admin login details to verify the change. If you are getting a license invalid error so that you are unable to login then there is also a link to the change license page from the license error page.

Is licensing dependent on ixxocart.com being online?

No. IXXO CART uses a local key licensing system with periodic remote verification checks. What this means is that once every 15 days, your IXXO CART system will contact our server to ensure it is being run in the correct location and that the license is still valid. Your IXXO CART system being online is not dependent on our server being online during the time the local key is valid.

Should our licensing server be down on the day your next verification check is due then the system will allow up to 5 days for a connection to be made. If after this time, the system is still unable to verify your license with our licensing server then your IXXO CART Admin Area will become inactive until it can contact our server again.

Your IXXO CART Client Area (frontend) will always remain online even if you have an invalid or expired license to ensure your clients access is not interrupted.

Common Errors

No Connection Error

A No Connection error on the admin login page suggests there is a problem preventing your server from communicating with the IXXO licensing server. This is commonly a CURL or DNS resolution problem. These are essential items in the use of IXXO Cart and is something your server admin will need to investigate and correct.

  • CURL - CURL is an extremely important part of IXXO Cart and is needed for a number of the operations performed such as server connections etc.
  • DNS - DNS is a vital part of internet functionality in order to be able to resolve hostnames of servers, domain name lookups, and licensing. Ensure your DNS resolve ixxocart.com to the correct IP address.

License Invalid

A License Invalid error on the admin login page can be caused by one of the following changes:

  • The license key has been entered incorrectly

Please ensure the full key is entered, this includes the prefix eg. "ICMVWP-", "ICMVSA-"

  • The domain being used to access your install has changed
  • The IP address your install is located on has changed
  • The directory you are using has changed

Following any changes to the location of your IXXO Cart installation, the license must be updated accordingly. Please refer to Moving IXXO Cart above for instructions on doing so.

]]> <![CDATA[How do I setup Vendor Services ]]> Follow the instructions below to enable Vendor Services
1. If the vendor services feature is enabled vendors will be able to purchase an option to have a product(s) as featured and will be dynamically be displayed on the front page of the marketplace.

2. If enabled vendors will be able to purchase an option to be a featured vendor and their logo with products will be dynamically be displayed on the front page of the marketplace.

Vendors can purchase

a) Featured product by editing a product and

b) featured vendor through their profile

You specify the period and cost through the settings /admin.php?p=user_services
Ordered services can be viewed through /admin.php?p=vendor_services_orders

]]> <![CDATA[Available Bulk Upload Fields ]]> Bulk Upload Option Fields
Product id - Name - Price must always be included.

01. Product id
02. Name
03. Price
04. Category keys
05. Manufacturer id
06. Meta keywords
07. Meta title
08. Sorting priority
09. Call for price
10. Is taxable
11. Sale price
12. Price level 1
13. Price level 2
14. Price level 3
15. Shipping price- product level
16. Free Shipping
17. Unit weight
18. Inter pack
19. Case pack
20. Min order
21. Max order
22. Available
23. Is digital product
24. Digital product file
25. Track inventory
26. Stock
27. Stock warning
28. Overview
29. Description
30. Image Url
31. Attribute name 1
32. Attribute caption 1
33. Attribute options 1
31. Attribute name 2
32. Attribute caption 2
33. Attribute options 2
31. Attribute name 3
32. Attribute caption 3
33. Attribute options 3
34. Product Condition (1=new 0=used)
35. Product Condition Details (ID)
36. Product Type (ID)

]]> <![CDATA[How do I install a language to IXXO Cart?]]>
1. From "Cart Settings" menu click on "Global Cart Settings"

2. From Quick Links on the left click on "Localization Settings"

3. Select the "Language" tab

4. Click on "Add a New Language Template"

5. In field "Language Name :" type the name of the language you are installing e.g for the French language type French.

6. Select the box "Is this language active :" to enable language.

7. Select the second option "Upload language file :"

8. Browse to the language file that is already stored on your hard drive.

9. Click "Save Changes"

Admin language file.

10. Connect to your IXXO Cart Installation with your ftp client.

11. Open the folder "language" in content/admin/language/ and upload the admin language file.

---> in Joomla Versions: administrator/components/com_ixxocart/content/admin/language/

12. Done

]]> <![CDATA[How do I install IXXO Cart Plus for Joomla 1.5?]]> Server Requirements:
Any issues involving the installation of this software are always tied to server settings or the server does not meet the requirements listed below. Many hosting companies continue to restrict accounts in an effort to reduce customer service. It is highly recommended you check your server settings prior to attempting an installation. Our technical department is willing to assist on any installation questions you may have, but we do charge 30.00 Euro /hour for issues that are not associated with the software and are deemed to be server-setting issues. If you are not sure if your server supports the below requirements, take the time to send in a request to your hosting company to verify prior to installation.Required

PHP 4.3.x or higher
MySQL 3.2 and above
Apache Web Server (http, https)
90 MB of free disk space
GD Library Support (version 2 recommended)
cURL Library Support
ZLib Support
Ioncube

Joomla 1.5xInstallation:
First you will need to unzip the ZIP folder that contains the IXXO Cart for Joomla Package.
Folders included in zip:

docs
installer
modules
upload

Before installing the com_ixxocart.zip component, make sure that the tmp folder in your joomla root directory, has attributes set to 777 or 755 depending on your server. If not change to either 777 or 755.
Also check if your server's safe_mode is turned off. If its on you should change to off. This is required for some server environments.
The installer folder contains the IXXO Cart component for Joomla, that needs to be installed first.

   1.  Login to your Joomla installation
   2.  Click on the extensions tab and click on "install/uninstall" link
   3.  In the new window click on the browse button and choose the com_ixxocart.zip and press ok
   4.  Click on Upload File & Install button
   5.  If you did everything right you will get a message "Upload Component - Success"
   6.  Select from the "Components" drop down Menu the "IXXO Cart" link
   7.  A step-by-step procedure will guide you through the rest of the installation

      DONT CHANGE THE SCREEN UNTIL YOU UPLOAD the 2 ZIP FILES included in the "upload" folder, TO THE SERVER

   8.  Now you will need to manually upload the the 2 zip files with your ftp client.
   9. Upload the 2 zip filess to: /administrator/components/com_ixxocart/

10.  Set the following folder attributes to 777 or 755
      "com_ixxocart" in administrator/components
      "com_ixxocart" in components/

11. GO back to your browser and click on "click here" to continue the installation

12. A step by step wizard will guide you through to the rest of the installation procedure.
      Note: If yo get an error after inserting your license key, you will need to change the engine_config.php file in:
      administrator/components/com_ixxocart/content/engine/ to 777 or 755.

13. After the cart has been installed, Change the attributes of the "compiled" folder in /components/com_ixxocart/content/ to 777 or 755.

After successful installation you will need to install the modules found in the "modules" folder like you do with any other joomla module.

According to your template module positions you will have to choose at which position each module will be displayed.
It's not necessary to publish all of them if not required.

]]> <![CDATA[How do I install the IXXO Cart modules in Joomla?]]> There are 31 modules available for IXXO Cart Plus for Joomla 2.5

   1. Additional pages
   2. Bestsellers
   3. Categories
   4. Checkout
   5. Manufacturers
   6. My cart
   7. My profile
   8. Product view
   9. Product types
  10. Search
  11. Subscribe
  12. Top pages
  13. Recently added products
  14. Additional Boxes

For the full list of modules and plugins available contact our support.

 IXXO Cart modules are installed like any other Joomla module. DO NOT UNZIP - Upload and install using the zip file provided. You will need to choose the right position depending on your template.

]]> <![CDATA[How do I migrate my existing installation to a new domain?]]>  
1. get a copy of all the files to your pc.
2. get a copy of the database
3. create a new database
4. import the database to the new database
5. upload the files to the new domain
6. login to the cart and change the global cart settings
a) global http
b) global https
c) global server path
7. Done

]]> <![CDATA[How do I upgade IXXO Cart for Joomla 1.5 to Joomla 2.5?]]> Upgrade IXXO CART to an EXISTING JOOMLA 2.5 Installation

1. Get a backup of the IXXO Cart Database tables
2. Upload all the IXXO Cart 1.5 files to the joomla 2.5 installation
3. Import the IXXO Cart tables to the Joomla 2.5 Database
4. Edit the engine_config.php file with the new database details and license key.
5. Update the cart to the latest version using the update package downloaded from the customer area.
6. If the path or domain is different login to the ixxo cart admin area and edit the "cart site settings " with the correct domain and server path
7. Done

Note: If you have no access to the IXXO Cart for joomla 2.5 files please contact our support

]]> <![CDATA[How to add Google Analytics to the cart.]]> Note, this only tracks traffic and not sales has you need to use the following kb article to track sales.

STEP 1:
 
Create a Google Analytics account      

Note to AdWords users: Google Analytics is able to import and track cost data from Google AdWords if your AdWords and Analytics accounts are linked. Please log in to your AdWords account and follow the instructions on the Analytics tab.
To create an Analytics account:

   1. Visit http://www.google.com/analytics.
   2. Enter your Google Account email and password and click Sign In. If you don't have a Google Account, click Sign up now to create one.
   3. Click Sign Up.
   4. Enter your Website's URL, making sure to select either http:// or https:// from the drop-down list. Enter a nickname for this account in the account Name field, then click Continue.
   5. Enter your contact information and click Continue.
   6. Read the Google Analytics Terms of Service. If you agree to these terms, select the Yes checkbox and click Create New Account to continue.

The Tracking Instructions page that appears contains the tracking code that you'll need to paste into each page of your site. We recommend completing some additional steps before pasting this code, however, to ensure that the data you collect is relevant.

Otherwise, click Continue on the Tracking Instructions page to access your new account.
Step 2 - Configure your profile      

It's important to configure your profile in order to get the most out of your reports. To access your profile settings:

   1. In the Website Profiles table, find the profile to edit.
   2. Click Edit. The Profile Settings page appears.
   3. Click Edit on the Main Website Profile Information table.

Default page
Setting this to the default (or index) page of your site allows Google Analytics to reconcile log entries for www.example.com and www.example.com/index.html, for example. These are in fact the same page, but are reported as two distinct pages until the Default Page setting has been configured.

Exclude URL Query Parameters
Does your site use dynamic session or user identifiers? You can tell Analytics to ignore these variables and not count them as unique pages. Enter any query parameters to exclude, separated with commas.
E-Commerce Website
To enable e-commerce reporting and the E-Commerce Analysis report set, select Yes.
 
Step 3 -  Add the tracking code to your pages

Google Analytics only tracks pages that contain the Google Analytics tracking code. You'll need to add this code to each page of your site, either manually or through the use of includes or other methods.

To access your tracking code:

   1. Sign in to Google Analytics.
   2. From the Analytics Settings page, find the profile for which you would like to retrieve the tracking code. Please note that tracking code is profile-specific.
   3. From that profile's Settings column, click Edit.
   4. At the top right of the Main Website Profile Information box, click Check Status.
   5. Your tracking code can be copied and pasted from the text box in the Instructions for adding tracking section.

Step 4 - Adding your tracking code to your shopping cart
 
  1.  Log into your admin area of the cart.
  2.  And Then go to 'Appearnace Settings'



3.  Then click on 'Edit Site Header and Footer' as shown below.



A sample of the code you will be pasting here would look similar to what is in the picture below.



Below is a sample of the code you would paste into the window above.  Make sure you place it before the final </table> but after all the other code on that page.

<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
var pageTracker = _gat._getTracker("UA-xxxxxx-x");
pageTracker._initData();
pageTracker._trackPageview();
</script>

]]> <![CDATA[How to setup Clickatell SMS API]]> How to setup Clickatell SMS API

 

Clickatell is still supporting the old API for a few users, if you are one of them then your Clickatell credentials will consist by only an API Key.

Users that use the newer version of Clickatell will have an API ID, username and a password.

 

In the case you use the old version you will need to enter the following URL in the "URL To Gateway" field

URL: platform.clickatell.com/messages/http/send

 

If you are using the newer version your credentials should something look like this

URL To Gateway : <Leave it empty>

Username : ixxo

Password : XXXXXX

Api Id : XXXXXX

]]> <![CDATA[IXXO Cart Plugins]]>
IXXO Cart Search Plugin: 
Allows Search for Products in IXXO Cart using the joomla default search.

IXXO Item Price Plugin:
Comfortably add the current price of an item to any regular Joomla content page. Simply add the following code to a content page: {ixxoitemprice,id=N,cur=CC} , where N is the numerical product ID of the product and CC is the currency code.

IXXO Item Plugin:
Comfortably add a product item to any regular Joomla content page. Simply add the following code to a content page: {ixxoitem,id=N,lan=LC} , where N is the numerical product ID of the product and LC is the language code.

IXXO Homepage Products Plugin:
Display IXXO Cart Homepage Products on any regular Joomla content page. Usage: Enter {ixxohomepageproducts} in any Joomla article you want to display the homepage products.

IXXO Add to Cart Button Plugin: 
Comfortably add an add to cart button for IXXO Cart on any regular Joomla content page. Simply add the following code to a content page {ixxoaddbutton,id=N}, where N is the numerical product ID of the product.

]]> <![CDATA[Paypal Pro 10002:Security error Security header is not valid ]]> Why do I get a 10002:Security error Security header is not valid when Paypal Pro is activated?

You need a different API credentials for sandbox. The live API credentials is a only for production.

You can create a sandbox account and generate API credentials from the steps below:
Go to https://developer.paypal.com and login
Click on Test Accounts link
Click on 'Preconfigured' next to Create Account
Select United States for the country
Select Seller for the Account type
Enter a login email and a very simple password
Select Visa for the card type and select Yes to add a bank account
Enter 100 for the Account balance
Click on Create Account

** If you get an error message about the account creation failed, logout, clear your browser cache and cookies and try again ****

Once the account is created, select it and click on Enter Sandbox Test Site
Click on Merchant services
Click on Website Payments Pro
Click on Submit / Accept billing agreement
Follow the steps on the page to complete the billing agreement
To generate the API credentials
Login to the sandbox account
Click on Profile
Click on API Access
Click on Request API credentials / View API Certificate
Follow the steps to generate an API signature or API certificate.
* If you have an API signature and you want an API certificate, remove the credentials and request the right one. Note, removing the credentials will disable that credentials if in use.

Also make sure you are using the right API endpoint
Environment Authentication Calling Endpoint
Live API Certificate Name-Value Pair https://api.paypal.com/nvp
Live API Signature Name-Value Pair https://api-3t.paypal.com/nvp
Live API Certificate SOAP https://api.paypal.com/2.0/
Live API Signature SOAP https://api-3t.paypal.com/2.0/
Sandbox API Certificate Name-Value Pair https://api.sandbox.paypal.com/nvp
Sandbox API Signature Name-Value Pair https://api-3t.sandbox.paypal.com/nvp
Sandbox API Certificate SOAP https://api.sandbox.paypal.com/2.0/
Sandbox API Signature SOAP https://api-3t.sandbox.paypal.com/2.0/

]]> <![CDATA[Setup Paypal Adaptive Sandbox]]> The first step to setup paypal adaptive will be to create a developer account at https://developer.paypal.com/


The correct sandbox url is https://api-3t.sandbox.paypal.com/2.0/ and the test Application id is "APP-80W284485P519543T"

Paypal charges everyone who receives money. For subscriptions you can setup a different gateway such as Authorizenet. You can select the one to activate for subscriptions from

.../admin.php?p=payment_services


Complete the paypal adaptive form with the your sandbox account details at

 
.../admin.php?p=payment_method&mode=update&pid=362&vendor_box=0

NOTE: In your sandbox you need to create

1. SANDBOX EMAIL ADDRESS FOR MALL OWNER WHO RECEIVES THE COMMISSION
2. SANDBOX EMAIL ADDRESSES FOR VENDORS TO RECEIVE PAYMENTS
3. SANDBOX EMAIL ADDRESSES FOR USERS (BUYERS)

To go live with paypal adaptive you need to apply for your own APP KEY. Paypal support will guide you through the whole process.

If you have paypal specific questions, the best will be to contact paypal support they will answer all your questions.

]]> <![CDATA[Shared SSL Cerificate]]>
1. Install IXXO Cart
2. Create the IXXO Cart Menu Item in Joomla’s Menu Item Manager (I named the link “Store”)
3. Open your browser and go to your https://yoursite.secure.host.com (this is the SSL address provided by your hosting company)
4. Click on the “Store” link
5. You should see https://yoursite.secure.host.com/index.php?option=com_ixxocart&Itemid=63 in your browser address bar.
6. Copy the complete link
7. Return to the Joomla Adminstration area
8. Go to Menus  mainmenu  Click on “Store” (or what ever you named your page)
9. Click on the “Change Type” button and choose External Link
10. In the “Link” box paste in the complete link “https://yoursite.secure.host.com/index.php?option=com_ixxocart&Itemid=63”
11. Click Apply then Click Save
12. Now go to Components Ixxo Cart
13. Enter your user name and password
14. Inside the Ixxo Cart Admin page click Cart Settings Global Cart Settings  Global Site Settings
15. In the “Global Http Url: paste again the complete link “https://yoursite.secure.host.com/index.php?option=com_ixxocart&Itemid=63”
16. In the “Global Https: Url: paste once more the complete link “https://yoursite.secure.host.com/index.php?option=com_ixxocart&Itemid=63”
17. Click “Save Changes”

You now have your cart working with a shared SSL

Posted by
Rich Hoberman
rich@overclocksource.com
www.overclocksource.com

]]> <![CDATA[What file permissions should I set the cart to?]]>

These directories must be set to 775 always and 664 in some cases.
/images
/content/compiled
/content/download
/content/skins
/content/backups
/content/admin/update
/content/admin/upload
/content/engine/payment/paypal
/content/engine/payment/verisign
/content/engine/payment/linkpoint
/content/engine/payment/hsbccpi
/content/engine/payment/google
/content/engine/payment/datacash

]]> <![CDATA[What is the More Buying Choices Module?]]> The More Buying Choices feature is a module that displays the product being viewed being offered by other vendors.
The products in order to be visible in the module need to have the same MPN or GTIN number.

]]> <![CDATA[Why do I get Smarty errors after I update my cart?]]>
You can delete the content of the compiled folder in:

components/com_ixxocart/content/compiled/

Deleting the cached sessions should solve your problem]]> <![CDATA[Why I cannot get the cart installed?]]> If you are having issues installing IXXO Cart, go through this checklist before submitting a ticket to customer support.

1) Make sure your permissions are set correctly on the files and folders. Included in the zipped application is a readme.txt file. This document outlines how your permissions should be set.

2) Make sure you have provided the correct URL for installation. If you have not given us the correct URL, your licensing key will be invalid. If this is the case, please submit a support ticket.

3) Make sure your database is set up and you are entering in the correct information in the cart installer.

4) Check with your host to insure you have the proper PHP version and configuration on the server. IXXO Cart needs the following configuration to run correctly:

  • Required
  • PHP 4.3.x or higher
  • MySQL 3.2 and above
  • Apache Web Server (http, https)
  • 90 MB of free disk space
  • GD Library Support (version 2 recommended)
  • cURL Library Support
  • ZLib Support
  • Ioncube

Safe mode needs to be turned OFF in PHP
Additionally you need to be running Apache Web Server (http, https)
If you are still having issues, please submit a support ticket.

]]>